KARMAK Fusion DMS

Fusion Parts provides you with tools to help maximize your profits, maintain tighter inventory control, make quicker and better inventory decisions with real-time data, and enhance your customer’s experience with your parts department.

• Customer Special Pricing allows the flexibility to drive pricing based on customer price type, cost matrix, velocity pricing, promotional pricing, and price rounding options, which helps to increase parts price profitability.
• Stay on top of customer needs with Fusion Purchasing, which takes the guesswork out of maintaining proper stock levels, managing customer backorders, and transferring inventory between branches.
• Ensure the parts you’re purchasing are being sold properly.  Obsolescence Management allows you to track parts that would otherwise sit stagnant on shelves, which reduces your inventory turns.
• When handled properly, cores can be an asset to your business. Fusion Core Tracking helps establish and enforce good control methods so you can increase profitability on cores and help move your business forward.

Fusion Lease/Rental allows you to keep track of units, monitor billing, and maintain only one file that is shared with Sales and Service through the full life of the unit.  Attach documents and photos to each contract and make comments, keeping all unit information in one convenient location.

• L/R Billing Management combines all the features you’ll need to bill charges effectively and efficiently by automatically calculating your charges. Fusion allows you to utilize many different billing frequencies, from monthly, weekly, daily, 28/30 day billing, advanced billing, and more.
• Decrease cost and build trust with your customers via Preventive Maintenance. Generate a calendar or meter-based maintenance schedule, which makes it easy to prevent failures and downtime, all while minimizing the need to manually key information into the system.
• With Unit Tracking, you can track a lease/rental rate that’s tied to the unit, categorize units by equipment type and class, assign unlimited characteristics about the unit, attach images of the unit, track the parent and child relationships between units, manage all repair history, and track meter readings.
• The Operating Statement and Profit and Loss reports provide a simple and fast way to deliver relevant and compelling information about the health of your business.

Fusion Service allows you to keep track of units and maintain only one file that is shared with Sales and Lease/Rental through the full life of the unit.  Track preventive maintenance and deferred repairs to drive revenue while building trust with your customers.  Maximize potential billable hours by monitoring technician proficiency, efficiency, and productivity.

• With Deferred Repairs, you can postpone work that a customer has opted not to complete while minimizing the need for data entry.  Quickly see what hasn’t been completed, which can help aid in upselling and reduce liability.
• Drive revenue and build trust with your customers via Preventive Maintenance.  Generate a calendar or meter-based maintenance schedule, which makes it easy to prevent failures and downtime, all while minimizing the need to manually key information into the system.
• Manage shop load by tracking appointments and planning for work that is going to be done in the shop today, tomorrow, next week, and beyond.  Scheduling puts a system in place for reminding customers of upcoming appointments, as well as for scheduling bays, technicians, or other resources, like tools.
• It’s no secret that the right tools can increase efficiency and productivity.  eTech allows technicians to click on to repair orders, request parts, enter stories, communicate with personnel, update meter readings, and much more without leaving their bay.
• Easily monitor technician productivity and efficiency to analyze which repairs technicians do best, helping you assign the right work to the right technician.

Fusion Accounting is a comprehensive accounting package with complete integration to all other Fusion modules:  Service, Parts, Lease/Rental, and Sales.  All transactions are done in real-time, giving you the most up-to-date, accurate information.  Increase efficiency and save time with drill down from the transaction set to the original document to see the information you need, when you need it.

• GL Transactions within Fusion put all postings at your fingertips. You can search for any GL posting for the entire history you’ve been on the system; there are no limits to how far back you can search.
• Search for and compile invoices within a date range into one single PDF with Invoice Summary.
• Easily reconcile what’s posted to inventory with your books with A/P Vendor Tracking.
• Drill down to the source document (invoice, transaction, purchase posting).

 Fusion Sales provides you with tools such as the deal process:  a complete process from quoting a unit, to selling the unit, posting deal accounting, as well as any after-sales that pertain to the unit.  With the added functionality to print OEM and state forms, you will have everything you need for processing a deal.

• Control expenses on a unit with Local Purchase Order Management.  Take the guesswork out of ordering parts for service repairs on a specific unit – add expected amounts and set limits on repairs to minimize over-expenditures.
• Easily generate a Specification Sheet with unlimited characteristics, features, documents, images, and pricing tied to a unit.
• With Unit Management, you can track a sales rate that’s tied to the unit, categorize units by equipment type and class, assign unlimited characteristics about the unit, attach images of what the unit looks like, track the parent and child relationships between units, manage all repair history, and track meter readings.

 Whether you are a new customer, or have been with us for several decades, our customized training will help make sure you’re up to speed on what your software solution is capable of. We understand that everyone learns differently. To meet YOUR needs, we offer sessions in a variety of formats. From on-site, to our web-based videos, and everything in between, our goal is to provide something for everyone.