Client Relationship Management Solutions

Arcadium provides leading edge CRM, vehicle inventory, vehicle quoting/sales tools, and website inventory solutions to heavy truck, trailer, and equipment dealerships.  Take full control of your existing and prospective customers with Arcadium’s advanced customer management system.  Arcadium features true single-entry integration with Karmak Fusion users.

The integration between Arcadium and Karmak Fusion helps you save time, allowing you to focus on your clients.  Here’s a look at just a few of the Arcadium+Fusion benefits:

Real-time Two Way Inserts and Updates

• Vehicle inventory – add and update vehicles
• Customers – add and update customers

Real-time Items Inserted into Fusion

• Vehicle sales – push complete Arcadium vehicle deals to Karmak Fusion as deals
• Purchase Order – create a purchase order in Fusion

Black Iron Group is a boutique management consulting firm dedicated to CRM – specifically focusing on the Manufacturing and Truck Dealership sectors.  With deep business and technology knowledge, we deliver superior design and implementation of strategy, technology, and process solutions.  Black Iron Group brings our clients a variety of initiatives and innovations that ultimately help drive revenue and cost savings, deliver bottom line results and enable our clients to move to a higher level of performance.

Black Iron Group is a Salesforce.com certified integration partner headquartered in Norwalk CT and with over 2,000 successful implementations for over 1,800 customers (and counting), we can help you be successful, as well.

Our 19 employees are Salesforce certified administrators, engineers and consultants with decades of experience on the Salesforce tool.  In fact, our shortest tenured resource at BlackIron Group has been with the company for 6 years.  People who come to work for BlackIron Group, tend to stay at BlackIron Group and as a result, our clients gain from those years of experience.

Profiles:  

Dan Corbett - Prior to founding BlackIron, Dan spent over 15 years learning and cultivating his consulting, implementation and business skills. As Vice President of Professional Services with SupplyScience, a high tech Demand Planning Software Company, Dan was instrumental in building a successful Professional Services staff and methodology and implementing the tool at some of the largest and most successful Retailers and CPG firms in the country including Unilever and Whole Foods.  Dan is salesforce.com certified, and has successfully implemented the product over 600 times. He holds a B.A. from West Texas A&M University.

Peter Anderson - Peter has over 20 years sales experience with ERP, Retail Merchandising, Replenishment and CRM solutions. Most recently with SAP’s Retail Systems Group, Peter has also been Vice President of Sales at Supply Science, where he worked with Dan Corbett, and has managed national, distributed sales teams in the software industry.  He is salesforce.com certified and has been working with and implementing salesforce.com solutions since 2001 Peter has a B.A from the University of Denver and an MBA from The American Graduate School of International Management